TROY is in the market with following features.

Review Management

TROY`s Review Management system provides a holistic view of your business`s online presence.

All Reviews at a Glance

Centralized dashboard displaying reviews from multiple platforms, allowing quick access and response to customer feedback.

Detailed Platform Breakdown

In-depth analysis of reviews across different platforms, showing ratings distribution and trends for each site.

AI Insights

Automated sentiment analysis and trend identification, providing actionable recommendations to improve customer satisfaction.

Competitive Analysis

Compare your restaurant`s performance with nearby competitors, viewing their reviews, ratings, and top mentions to gain strategic market insights.

Call & Reservation Management

Automated system that handles calls round-the-clock, ensuring no missed opportunities and consistent customer service.

• Overview
• Script Editor
• Voice Settings

Call Dashboard

At-a-glance view of key metrics including total calls, AI-handled calls, staff transfers, and average call duration.

Call Analytics

Visual representation of call types (inquiry, reservation, pickup) and call processing outcomes (completed, abandoned, redirected).

Reservation Management

Track every reservation—whether made through TROY AI voice agents or traditional channels—with detailed statistics and automated follow-up capabilities.

TROY AI Chat

Your AI Business Analyst, Always Ready

Answers All Your Questions

Ask TROY about sales, costs, or your reviews - get clear answers fast.

Turns Data into Useful Tips

Understand customer feedback and get ideas to improve your business.

Seamless Accessibility

Available across all TROY interfaces, offering instant assistance wherever you are in the platform.